Access the site from www.cruisemates.com
Do not use the link in your "favorites". If accessing the site via the Homepage (cruisemates.com) works then delete the link in your favorites and then add it back in.
Mike posted this is another thread on this subject. He's much more tech savy than me.
BTW.. like Paul, I've been lucky, and haven't experienced any of these problems that others have had along the way lately. No idea why that would be, but I got lucky.